Refund policy
Full Refund Prior to Design Work: If you decide to cancel your design package before any design work has been started, you are eligible for a full 100% refund. Please notify us of your decision as soon as possible to facilitate this process.
Partial Refund After Design Work Has Begun: If you choose to cancel your design package after we have commenced work, you will receive a 50% refund of the total package price. This reflects the time and effort invested in your project up to that point.
No Refund After Project Completion: Once the entire design project has been completed and delivered to you, no refunds will be issued. We strive to ensure that you are fully satisfied with the final result, and we are here to support you through the design process.
Design Packages Never Expire: All design packages purchased are valid indefinitely. You can use your package at any time, and there is no expiration date.
We aim to make your experience with us as smooth as possible. If you have any questions or need further assistance, please do not hesitate to contact us.